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May 16, 2005

Comments

guert

Hmmm. You know what? Computers suck. Thats all there is too it. Machines are dumb. There is no such thing as artificial intelligence. Period. Won't happen. Can't. They'll over heat.

I still prefer Apple over Windows, but hey it's all supposed to look the same on the web anyway. I also like Bill Gates because he looks like Anthony Edward's character "Gilbert" on REVENGE OF THE NERDS. Bill Gates is a nerd and that is cool. Windows doesn't suck, it's just stupid. So are Apple Power Supplies apparently...

If UNIX could talk it would probably say "grep you too".

Linux is to UNIX as Acorns are to Walnuts.

Why don't they just make these machines out of Hydrox. I think that would make the processors faster and when heated they would smell like cookies.


Todd W.

Having worked for Apple in their Professional Support division in Austin, TX, it is somewhat disconcerting to see that some things have not changed at Apple.

The AppleCare agents on the frontline have no way of knowing if a part is available or when it will ship out. Only higher-level agents have access to that information, and you only get access to them on your third call or if you ask for an escalation.

As for the yawning: Very unprofessional. They have access to mute keys.

Your iMac G5 20" is one of the most customer servicable Mac's they've ever produced. It's really easy to replace almost any part. And if you get stuck, any good AppleCare agent should be able to walk you through it over the phone or provide you with a link to a nice video of the process.

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